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Signing in

There is no password. Enter your email on the sign-in page, and we'll send you a link. The link works once and expires after 15 minutes.

If the email doesn't arrive, check your spam folder and make sure you used the address you joined with. If it still doesn't arrive, contact us.

Subtitles

The seminars are in Japanese. Under each video, you can choose English, Japanese or both. The transcript beside the video follows the same setting, and you can select a line to jump to that part of the video.

The sessions in Koto's Hand Observation Point have no talking, so they have no subtitles.

Questions about the seminars

These are recordings of seminars held in Japan, so we don't take questions about what's in them, and there's no follow-up. We can help with your account, payments and playing the videos.

Watching videos

Videos play in the browser on your computer, tablet or phone. Use a current version of Chrome, Safari, Edge or Firefox. There is no app, and videos can't be downloaded.

If a video won't play, reload the page and check your connection. If it still won't play, tell us which video it is and which device and browser you're using.

Payment and receipts

Payments are handled by Stripe through Link, which sends your receipts. Your card statement shows the charge as LINK.COM* KOTO SEITAI. Any local tax is included in the price, and you may be able to pay in your local currency.

If a payment fails, update your card on the billing page.

Cancelling

Go to Account, then Manage billing. You keep access until the end of the period you paid for. We don't give refunds, so please watch the free samples before you join. See Refunds.

Your account

A membership is for one person, so please don't share your sign-in. To change your email address or delete your account, contact us.